Terms and Conditions

Terms & Conditions of Sale and Website Use

Last updated: 1st January 2026
Website: https://www.theorangescientist.co.uk/

1. About Us

This website is operated by Astflick Group Ltd, trading as The Orange Scientist (“we”, “us”, “our”).

2. Scope & Acceptance

2.1 These Terms & Conditions (“Terms”) govern:

Your use of our website

All enquiries, quotations and orders

The supply of goods and services

2.2 These Terms apply to all users, including:

Business-to-Business (B2B) customers

Universities, laboratories, NHS trusts and public bodies

Sole traders and partnerships

Consumers (where applicable by law)

2.3 By accessing our website, placing an order, or submitting a purchase order, you confirm acceptance of these Terms.
If you do not agree, you must not use the website or place an order.

3. B2B vs Consumer Status

3.1 You confirm whether you are acting:

In the course of business (B2B), or

As a consumer (acting wholly outside your trade or profession)

3.2 Where you act as a business customer:

Consumer protection legislation does not apply

These Terms govern the relationship in full

3.3 Certain products are supplied exclusively on a B2B basis and are not available to consumers, including but not limited to surgical sutures.

4. Products & Regulatory Status

4.1 Products may include:

Laboratory consumables

Medical and clinical supplies

Sterile and regulated items

Customised or made-to-order goods

4.2 Some products are subject to regulatory, safety or professional-use restrictions. You confirm that you are legally entitled and suitably qualified to purchase and use such products.

4.3 Surgical sutures:

Are supplied only to business customers

Are not sold to private individuals

Are non-returnable once supplied

5. Orders

5.1 All orders are subject to acceptance by us.

5.2 Orders may be placed via:

Website checkout

Telephone

Purchase order (PO)

5.3 Submission of an order constitutes a binding offer. Acceptance occurs when we:

Issue an order confirmation, or

Dispatch the goods

5.4 We reserve the right to refuse or cancel any order at our discretion.

6. Pricing & Payment

6.1 Prices are shown exclusive of VAT unless stated otherwise.

6.2 Payment must be made:

At checkout, or

In accordance with agreed credit terms (where approved)

6.3 We reserve the right to:

Withdraw credit facilities at any time

Place accounts on stop for overdue balances

Charge statutory interest and recovery costs on late payments (B2B)

7. Delivery

7.1 Delivery times are estimates only and not guaranteed.

7.2 Risk passes to you upon delivery.

7.3 You must inspect goods on receipt and notify us of:

Damage

Shortages

Errors
within 48 hours.

8. Returns & Cancellations

8.1 Returns are governed by our Returns & Refunds Policy, which forms part of these Terms.

8.2 The following are non-returnable and non-refundable:

Surgical sutures

Customised or made-to-order products

Sterile, hygiene-critical or regulated goods

8.3 No returns will be accepted without prior written authorisation.

9. Consumer Rights (Where Applicable)

9.1 Nothing in these Terms affects your statutory consumer rights where they lawfully apply.

9.2 Consumer cancellation rights do not apply to:

Sutures

Customised goods

Regulated medical or laboratory products
(as permitted by Regulation 28 of the Consumer Contracts Regulations 2013)

10. Use of Website

10.1 You agree not to:

Misuse the website

Introduce malware

Attempt unauthorised access

Use content for unlawful purposes

10.2 We may suspend or terminate access for breach of these Terms.

11. Intellectual Property

11.1 All content on this website, including text, images, logos and branding, is owned by or licensed to Astflick Group Ltd.

11.2 No content may be copied, reproduced or used without prior written permission.

12. Limitation of Liability

12.1 Nothing in these Terms limits liability for:

Death or personal injury caused by negligence

Fraud or fraudulent misrepresentation

12.2 Subject to the above, we shall not be liable for:

Indirect or consequential losses

Loss of profit, revenue or business

Use of products outside intended purpose

12.3 B2B liability is limited to the value of the goods supplied.

13. Force Majeure

We shall not be liable for failure or delay caused by events beyond our reasonable control, including supply chain disruption, transport delays, acts of government, or force majeure events.

14. Privacy & Cookies

Your use of the website is subject to our:

Cookie Policy

These form part of these Terms.

15. Assignment & Third-Party Rights

15.1 We may assign or transfer our rights under these Terms.

15.2 No third party has rights under the Contracts (Rights of Third Parties) Act 1999.

16. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

17. Contact Details

Astflick Group Ltd t/a The Orange Scientist
Email: hello@theorangescientist.co.uk